Collection / ARM in Connecticut

Who needs this in Connecticut

A consumer collection agency that collects from Connecticut residents generally needs a Department of Banking collection-agency license. Consumer-collection and commercial-collection can be treated differently; confirm the category on the DOB checklist.

Where to file

Request the Connecticut consumer collection-agency license on NMLS through the Department of Banking’s Consumer Credit Division.

Federal overlay

State licensing does not replace the Fair Debt Collection Practices Act, CFPB Regulation F, or the TCPA. Those rules apply whether or not a state issues a license.

Sources

• NMLS / CSBS state agency contacts
• CFPB — Fair Debt Collection Practices Act