Collection agencies that collect from Indiana residents generally need a collection-agency license from the Secretary of State, not from the Department of Financial Institutions.
File with the Secretary of State. DFI NMLS licenses for mortgage or consumer credit do not authorize collection work.
State licensing does not replace the Fair Debt Collection Practices Act, CFPB Regulation F, or the TCPA. Those rules apply whether or not a state issues a license.
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All collection / arm states · All Indiana licenses · NMLS guide
Cornerstone on collection / arm
Agency names and filing paths are public facts from state regulator sites, the NMLS / CSBS agency directory, and published statutes. License categories and exemptions change. Confirm the current checklist on the official site before you apply. This is not legal advice and not a fee schedule.